Frequently Asked Questions
Everything you need to know about shopping with Bluenotes.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within North America. During peak promotional periods, please allow an additional 2-3 business days for processing.
What is your return policy for online purchases?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have the original tags attached. Please note that final sale items are not eligible for returns or exchanges.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit, especially for our denim collections.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, Bluenotes ships to addresses within Canada and the United States. We are working on expanding our international shipping options in the near future.